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Refund & Cancellation Policy

Last Updated: August 24, 2026 | 14-Day Money-Back Guarantee

At HostifyOS.com (operated by Ali Turan Inc., Email: hostifyos@gmail.com), we stand behind our hospitality management software. We offer a transparent, host-first refund and cancellation policy.

1. 14-Day Money-Back Guarantee

If you purchase any paid subscription (Pro Host Plan or Enterprise & Hotel Plan) and are not completely satisfied with HostifyOS, you may request a 100% full refund within 14 days of your initial payment — no questions asked.

2. Subscription Cancellation

You can cancel your recurring monthly or annual subscription at any time directly through your Host Portal settings or via your Dodo Payments receipt email. Once cancelled, your subscription will remain active until the end of your current billing period, after which you will not be charged again.

3. How to Request a Refund

To request a refund within your 14-day window, simply send an email to hostifyos@gmail.com with your registered account email and receipt order ID. Refunds are processed back to your original payment method (Credit Card / Apple Pay / PayPal) within 3-5 business days.

4. Merchant of Record Processing

Payments, invoicing, and refunds are managed securely by our authorized Merchant of Record partners (Dodo Payments / Paddle.com), ensuring strict compliance with global banking standards.

5. Contact Us

If you have any billing or refund questions, please reach out to us: