Self Check-In

1-Tap Wi-Fi & Self Check-In Details: How Self-Service Cuts Repetitive Host Support Questions

By Ali Turan · · 5 min read · Check-in & Access

1-Tap Wi-Fi & Self Check-In Details: How Self-Service Cuts Repetitive Host Support Questions

The Cost of Repetitive Support Questions

Many hosts find that arrival-night messages repeat the same questions: "What is the Wi-Fi password?" and "How do I unlock the front door?"

Sending One Link Before Arrival

Send each guest their personal HostifyOS check-in link about 48 hours before arrival, for example through your Airbnb inbox or WhatsApp. When they arrive, tapping the Wi-Fi button copies the password without typing errors, and the door PIN appears in the same link from 2 hours before check-in. Automated WhatsApp/SMS delivery is coming soon; today you send the link yourself.

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